Dacon is a value added distributor of contact centre solutions, providing products and services through a network of resellers throughout the UK and Europe. Dacon's philosophy is to provide all of its resellers with the necessary knowledge and skill set in order for them to deliver real value to their customers. A partner program is available for resellers which offers an on-going schedule of pre and post sales support, including market awareness, sales and product training, marketing assistance and technical back-up. Dacon are solely focused on the contact centre market place and are specialists in providing 'best of breed' solutions. Westcon UK Limited is a customer-focused, channel provider of leading-edge networking technology products, and is a division of the global Westcon Group. The company provides services, support programmes, training and tools needed to make its customers profitable and competitive. Westcon understands the networking technology market and identifies key growth areas that exist in next generation networking, to provide solutions that build new convergence networks into high opportunity markets for it's customers. Westcon is aligned with leading vendors of networking technology. ONI plc is a focused convergence solutions provider based in the UK providing integrated voice, data and video solutions utilizing best-of-breed technology and products. Being a Cisco Silver Partner ONI has extensive experience in the design and implementation of local and wide area networks, and more complex IP solutions which increase business efficiency and improve customer service whilst reducing costs. TOUCHBASE is a global technology services company specialising in Customer Interaction Management and Converged Communication Networks. We work with clients to drive tangible and measurable business improvement through technology utilisation. Whether a business needs to reduce costs, increase productivity, retain and develop customers or expand market share, our technology solutions are focused on return. In tandem with this, our global coverage, consistent proposition, proven methodologies and unique attitude all contribute to ensuring an exceptional client experience. Voda One is a division of Westcon Group, Inc. and a specialty distributor of converged voice, data and video products and solutions. The division is a significant sales channel for Avaya and other convergence manufacturers, offering products, services and solutions including IP telephony, contact centers, mobility, unified communications, collaboration and other technologies that enable converged communications. Voda One provides a breadth of training programs, marketing services, technical support and logistics services to complement its solution portfolio. The Company’s customer base includes traditional authorized Avaya voice resellers, data value-added resellers that have incorporated voice expertise into their suite of services, and VARs focused on developing customized convergence solutions for their end user customers. Comstor is one of Europe's largest networking distributors, and a major Cisco Distribution Partner. With our dedicated focus, we are a leading provider of services to resellers, including customer service, technical support and stockholding. Our mission is to "Provide Competitive Advantages to our Partners through Focus, Technical Excellence and Outstanding Customer Care". Never static, predictable or likely to take itself too seriously, Comstor has been able to combine its unique outlook with the customer service, technical support and logistical excellence needed to maintain its status as an innovative, dynamic and successful network solutions provider. Cisco is a worldwide leader in networking for the Internet - over 85% of all Internet traffic uses Cisco Systems. Cisco IOS defines the standard for network software and is consistent throughout the whole product range. The Cisco solution presents a complete end-to-end solution from remote users to the corporate backbone. Comstor adds even greater value to this solution through its other product and service partnerts, carefully selected to bring you even greater opportunities for growth and profitability. Click here to Download our Company Profile MASTERPOINT is a professional, engineering-biased telecoms company specializing in the supply, installation, maintenance of large telephone systems and specialist communications applications. Our largest flagship product is the Definity from Avaya. Alston Tascom, Inc. offers an end to end contact center solution with the latest in digital telephony, based on 20-plus years of contact center deployment. Tascom Evolution is an end to end Contact Center solution powered by a unified Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Voice Mail and Logging system integrated with the industry’s most robust SQL database. Alston Tascom’s web software also empowers system access by clients and remote agents. Alston Tascom also offers hosted Interactive Voice Response services and Web-Based Appointment Scheduling services. By combining its proven, long-standing reputation for quality, reliability, and customer service with leading-edge technology, Alston Tascom delivers the best of the past, present, and future. Look to Alston Tascom for the most comprehensive call center database information and network telephony systems. Premier has already been working in partnership with the NHS for more than 10 years, providing a managed payphone telecommunications service. As the leading independent company of this service, we are today delivering bedside communications to more than 20,000 beds within over 70 NHS hospitals through our management of over 2,000 payphones. From the experience gained in NHS hospitals, Premier has now designed a leading-edge communications and entertainment solution. This system takes account of not only the current and future needs of the patient, but also the needs of the NHS hospital.