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Inbound and Outbound Contact center solutions
including predictive dialers, Self service IVR's
applications and Call recording/Business analytics's with Quality monitoring.
Contact Center and PCI / FSA compliant Call recording/Business analytics's solutions with quality monitoring and synchronized screen capture.
Braxtel Comminications are delighted to announce that they have entered into a technical and commercial relationship to supply Contact Center applications to the Cisco SMB and Enterprise reseller base. Braxtel Communications CEO Nick Thwaites commented ” Cisco have become the standard to measure against when it comes to IP Implementations, therefore it is only natural [...]
Braxtel Communications has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program. Braxtel Communications is a Gold member of the Avaya DevConnect program. Gold-level members members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and [...]
Samsung and Braxtel Communications announce joint venture â€“ Ubigate and Contact Q Samsung Electronics (UK) Ltd & Braxtel Communications have announced the release date of a revolutionary new Contact Centre solution, Contact Q integrates with the new Ubigate platform from Samsung. This is exciting news for existing Samsung resellers and also for new IT/Telecoms [...]
Braxtel Communications and Samsung Electronics launched the revolutionary new Contact Centre solution at Call Centre Expo on September the 21st and 22nd 2009. This launch took place at the exhibition held at the Birmingham N.E.C. The Ubigate provides full call routing,enterprise-class switching,VoIP and best in class integrated security. It replaces a multitude of special-purpose networking [...]